Industry

Technology Consulting for Technology Businesses

Technology businesses grow fast and their systems rarely keep pace. We work with SaaS, software and technology businesses to implement and connect the CRM, reporting and automation tools that give leadership and operations the visibility and control they need to scale without the systems becoming the bottleneck.

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Overview

When Your Systems Can't Keep Up With Your Growth

Technology businesses are often the last to have their own technology in order. The focus is on the product, the customers and the next funding round. The internal systems that support sales, operations and reporting are built quickly, patched together over time and rarely revisited until they become a genuine problem. By the time most technology businesses engage us, they have a CRM that is not configured for how their sales team actually works, reporting that requires manual effort to produce and a tech stack held together by integrations that were built fast and have never been properly documented. We work with technology businesses at the point where growth demands better infrastructure. Whether that means rebuilding your CRM from the ground up, connecting your billing and finance systems to your reporting layer or building the custom tooling your internal teams need to operate at scale, we bring the expertise to deliver it without disrupting the business in the process.

CRM Built for the Way Technology Businesses Sell

SaaS and software sales involve trial conversions, expansion revenue, renewal cycles and customer success handoffs that standard CRM configurations do not handle well out of the box. We implement and optimise HubSpot and Salesforce for technology businesses, building pipeline structures, lifecycle stages and automation workflows that reflect your revenue model and give your sales and customer success teams a system that supports how they actually work. Leadership gets the forecast accuracy and revenue visibility that scaling a technology business demands.

CRM Built for the Way Technology Businesses Sell

Reporting and BI Across Your Full Revenue Operation

Technology businesses need visibility across MRR, churn, pipeline, product usage, support volume and operational performance, often in real time and always accurately. Getting that visibility from a stack of disconnected tools is a manual process that produces figures nobody fully trusts. We build Power BI solutions that connect your CRM, billing platform, product analytics and operational systems into a single reporting layer, giving your leadership team the metrics that matter without the manual work that usually produces them.

Reporting and BI Across Your Full Revenue Operation

Integrations That Keep Your Tech Stack Connected

Technology businesses accumulate tools quickly. CRM, billing, support, product analytics, marketing automation, finance and communication platforms all generating data that needs to flow between systems to be useful. We build API-based integrations that connect your stack so data moves automatically and accurately between the platforms your business depends on. From CRM to billing syncs and support tool to CRM connections, we build the integrations that eliminate the manual work and the data inconsistencies that come with a disconnected stack.

Integrations That Keep Your Tech Stack Connected

Custom Applications for the Problems No Off-the-Shelf Tool Solves

Technology businesses often have internal tooling requirements that no standard platform addresses cleanly. Customer-facing portals, internal operations dashboards, data management tools and workflow applications that need to integrate with your existing stack and reflect the specific way your business operates. We design and build custom applications for technology businesses that have outgrown generic solutions or have requirements that are genuinely unique to their product or operating model.

Custom Applications for the Problems No Off-the-Shelf Tool Solves

AI and Automation That Scales Your Operations Without Scaling Headcount

For technology businesses under pressure to grow efficiently, AI and automation represent some of the highest-value investments available. From automated lead qualification and customer onboarding workflows to AI-powered support triage and internal knowledge management, we identify the processes in your operation where automation delivers the most impact and build solutions that are practical, measurable and integrated with the systems you already use.

AI and Automation That Scales Your Operations Without Scaling Headcount
Client Results

What Technology Businesses Say About Working With Us

We measure success by the operational and commercial outcomes our clients achieve, not just the quality of the implementation.

"

Stefan, Bojana and their team are committed to delivering a tailored service. Proactive internal followups and weekly reports. Can recommend to any organization that struggles with macro processes in HubSpot.

Lucas Neif , Customer Success Specialist
OroraTech, Software Development
"

We've had an awesome experience working with Loncom! Their response times are super quick, and they always come to the table with smart, strategic ideas to get the most out of HubSpot—especially when it comes to reporting and workflows. They're also proactive about making sure our data stays clean and useful, which has made a huge difference.

Danielle Bartlett , Partner Enablement Manager
Marsello, Software Development
"

Working with Stefan and Bojana at Loncom Consulting has been an absolute game-changer for our business. Their expertise in data management and HubSpot reporting has elevated our operations to a whole new level.

Isaac Schulman , Chief Operating Officer
Momentum AMP, Software Development
"

Stefan and the team at Loncom are exceptional. Their attention to detail and efficiency is unmatched, but I have been most impressed by their ability to understand our business strategy and objectives. With Loncom, you'll get much more than just execution. The team will take the brief and propose alternate (and always better) ways of achieving the desired outcome.

Alice Cresswell , Marketing Manager
Marsello, Software Development
"

Stefan and his team are absolute rockstars. They are fast, approachable, and incredibly generous with their time and expertise. I have deep respect for their selfless attitude and genuine willingness to help. Stefan shared countless HubSpot tips and tricks with us, completely free of charge, which significantly improved our workflows. I'm truly grateful for the support, and I can't recommend them highly enough.

Saba Umair , Operations Manager
Wormhole Foundation, Technology, Information and Internet
"

We've been working with Loncom Consulting for a few months now and couldn't be happier with the support they've provided. They're extremely knowledgeable about HubSpot, quick to respond, and consistently deliver high-quality work.

Max Crosse , Performance Marketing Specialist
Marsello, Software Development
"

Stefan and his team are just brilliant. They are super quick to respond to our requests and have a deep understanding of both HubSpot and Salesforce. But the real value is how they help with our strategy. They provide guidance based on their years of experience across multiple sectors. Without prompting, they teach us about HubSpot functionality we were not aware of - giving our team new tools and insight to maximise efficiency and ROI. Working with Loncom has been a game changer - we highly recommend them.

Graham Smith , Marketing Director
Ebsta, Software Development
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They have done an incredible work through all the workflows and reports. Their support during the process is 10/10.

Pablo Perez del Pulgar , COO
Nova Hiring, Software Development
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Loncom was fantastic! Very professional team with quick response times. Highly recommended.

Aleksandra Pavlovic , Loyalty & Marketing Specialist
Marsello, Software Development
Our Process

How We Work With Technology Businesses

Every engagement follows a structured process that keeps delivery on track and minimises disruption to your business.

Discovery

We take time to understand your revenue model, your systems and the specific challenges you need to solve before recommending an approach.

01

Solution Design

We produce a detailed plan covering the technology, configuration, integrations and data approach required, reviewed and agreed with you before any build begins. Nothing is built on assumptions.

02

Build and Configuration

We build to the agreed design with precision and consistency, configuring systems around your revenue model and operational workflows rather than asking your business to adapt to a generic setup.

03

Testing and QA

Every system, workflow and integration is tested thoroughly before go-live. For technology businesses where system reliability is non-negotiable, we do not move forward until everything works as intended under real conditions.

04

Training and Handover

We train your teams on the tools they will use day to day and provide documentation so your setup is maintainable and your team is not dependent on us for routine changes.

05

Ongoing Optimisation

As your product evolves and your business scales, we are available to extend, refine and adapt your systems to match.

06
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Ready to Build Systems That Scale With Your Business?

Whether you need a CRM rebuild, better-connected reporting or custom tooling your team can rely on, we will help you build a technology foundation that supports where your business is going. Get in touch to discuss your project.