Services

AI Agents & Workflow Automation

The businesses pulling ahead are the ones using AI to do more with the same teams. We design and build AI agents and automated workflows that remove manual work from your operations, accelerate your processes and give your teams the capacity to focus on work that actually requires them.

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Overview

AI That Works Inside Your Business, Not Just Around It

Most businesses are already aware that AI can save time and reduce cost. Fewer have a clear path from that awareness to a working solution embedded in their operations. The gap is usually not a lack of ambition. It is the absence of the technical and process expertise needed to identify where AI delivers genuine value, design a solution that works reliably in production and integrate it with the systems your business already runs on. We bridge that gap. We work with leadership teams to identify the highest-value automation opportunities in their business, design AI agents and workflows that address them and build solutions that are practical, measurable and built to perform beyond the initial deployment.

AI Agents That Handle Complex, Multi-Step Tasks

An AI agent is not a chatbot. It is a system that can reason, make decisions and take actions across multiple steps and tools to complete a task that would otherwise require human involvement. We build AI agents that handle processes like lead qualification, data enrichment, document processing, customer triage and internal knowledge retrieval, connecting to your existing systems and operating within the guardrails your business requires. The result is a capability that works at a scale and speed your team cannot match manually.

Workflow Automation That Removes Manual Work at Scale

Not every automation requires AI. Many of the most impactful improvements we deliver are structured workflow automations that remove repetitive manual steps from your operations. From automated data entry and system updates to multi-stage approval processes and scheduled reporting, we identify the manual work your teams are doing that should not require a person and build the automations that eliminate it. The capacity your teams get back can be redirected to higher value work immediately.

Process Automation Designed Around How You Operate

Automation that does not reflect how your business actually works creates as many problems as it solves. We start every engagement by mapping the process we are automating in detail, understanding the exceptions, the edge cases and the handoffs that a generic solution would miss. That process understanding is what allows us to build automations that perform reliably in production rather than in a controlled demonstration environment.

AI-Powered Data Processing That Turns Volume Into Insight

Many businesses receive, generate or hold data at a volume that makes manual processing impractical. Documents, emails, forms, survey responses, support tickets and unstructured records all contain information that is valuable but difficult to extract at scale. We build AI-powered processing pipelines that classify, extract, summarise and route data automatically, feeding clean, structured information into your CRM, ERP or reporting layer without manual intervention.

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The Loncom team have been excellent RevOps partners. They are true HubSpot experts and have helped my team optimize all aspects of our CRM and RevOps function. They offer excellent guidance, best practices and are extremely responsive to our myriad requests. Most of all, they are wonderful people to work with each week. Highly recommend!

David Sevitt , General Manager

Branch, Furniture and Home Furnishings Manufacturing

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Loncom Consulting delivered as promised and to agreed time. After delivery they were helpful with additional service to make us reach our goals in time. Recommended!

Espen Brudal , Director of Business Development

PASSER, Renewable Energy Equipment Manufacturing

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Stefan, Bojana and their team are committed to delivering a tailored service. Proactive internal followups and weekly reports. Can recommend to any organization that struggles with macro processes in HubSpot.

Lucas Neif , Customer Success Specialist

OroraTech, Software Development

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We started working with Loncom in February this year to support us in a new CRM project from scoping to planning to onboarding and training. The roll-out of HubSpot across our organisation is complete and Loncom will continue to support us in the ongoing development and evolution of it.

Suzie Cullen , CMO

Rocksteady Music School, Education Administration Programs

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Working with Stefan and Bojana at Loncom Consulting has been an absolute game-changer for our business. Their expertise in data management and HubSpot reporting has elevated our operations to a whole new level.

Isaac Schulman , Chief Operating Officer

Momentum AMP, Software Development

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Stefan and his team are just brilliant. They are super quick to respond to our requests and have a deep understanding of both HubSpot and Salesforce. But the real value is how they help with our strategy. They provide guidance based on their years of experience across multiple sectors. Without prompting, they teach us about HubSpot functionality we were not aware of - giving our team new tools and insight to maximise efficiency and ROI. Working with Loncom has been a game changer - we highly recommend them.

Graham Smith , Marketing Director

Ebsta, Software Development

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Loncom Consulting has been an outstanding HubSpot partner for us. Their team is incredibly helpful, quick to respond, and makes you feel like you're their only client with their highly personal service. Extremely capable and knowledgeable, they always go the extra mile to ensure everything runs smoothly. Highly recommended!

Harry Flint , Operations Director

AC Valve Alliance Group, Oil and Gas

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I came to Loncom with a very industry specific CRM issue. From the get-go Stefan worked with me from positioning solutions internally to help present a business case, down to implementation and technical management of carrying out the changes.

Savan Patel , Revenue Operations Lead

Precisify, Advertising Services

Discovery

We map the processes you want to automate in detail, identify the data sources and systems involved and define the success criteria that will determine whether the solution is performing as intended.

01

Solution Design

We produce a detailed plan covering the technology, configuration, integrations and data approach required, reviewed and agreed with you before any build begins. Nothing is built on assumptions.

02

Build and Configuration

We build the automation or AI agent to the agreed design, connecting to your systems, applying the defined logic and configuring the monitoring and error handling your operations team needs to manage it confidently.

03

Testing and QA

Every workflow, decision point and integration is tested against real data and real conditions before go-live. We do not sign off until the solution performs reliably across the range of scenarios it will encounter in production.

04

Training and Handover

We document the solution fully and walk your team through how it works, how to monitor it and how to adjust it as your processes evolve, so the capability remains in your control after the project ends.

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Ongoing Optimisation

As your business grows and new automation opportunities emerge, we are available to extend, refine and scale your AI and automation capability to match

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