Acceptable Use Policy

Loncom Consulting Ltd — Company Number: 13572610 — United Kingdom
Last updated: March 2026

1. Purpose

This Acceptable Use Policy ("Policy") sets out the rules governing acceptable use of the website operated by Loncom Consulting Ltd ("we", "us", "our") at loncomconsulting.com, and any systems, platforms, tools or deliverables we provide to clients as part of our services.

By accessing our website or using our services, you agree to comply with this Policy. This Policy should be read alongside our Terms and Conditions and Privacy Policy.

2. Permitted Use

You may use our website and services for lawful business purposes only, including:

  • Enquiring about or purchasing our consulting and technical services
  • Accessing and using deliverables and systems we have built or configured for you under an agreed engagement
  • Communicating with our team in connection with an active or prospective engagement
  • Accessing resources, blog content or materials published on our website for informational purposes

3. Prohibited Use

You must not use our website, services or any systems we provide in any way that:

Is unlawful or harmful

  • Violates any applicable local, national or international law or regulation
  • Infringes the intellectual property rights of any third party
  • Involves the transmission of unsolicited commercial communications (spam)
  • Facilitates fraud, money laundering or any other criminal activity
  • Involves the processing of personal data in breach of applicable data protection law including UK GDPR

Is technically harmful

  • Introduces viruses, malware, ransomware, trojans or any other malicious code into our systems or website
  • Attempts to gain unauthorised access to any part of our website, systems or infrastructure
  • Conducts denial of service attacks or any activity that disrupts or degrades the performance of our website or services
  • Scrapes, harvests or extracts data from our website in an automated or unauthorised manner
  • Reverse engineers, decompiles or attempts to extract source code from any software or system we have built or provided
  • Uses our systems or deliverables in a way that places an unreasonable load on our infrastructure or third-party platforms

Is harmful to others

  • Involves the transmission of content that is defamatory, offensive, discriminatory, threatening or harassing
  • Causes harm or distress to any individual or organisation
  • Impersonates any person or entity or misrepresents your affiliation with any person or entity
  • Involves sharing third-party data or credentials without authorisation from the relevant data owner

Is harmful to our business

  • Reproduces, distributes or publicly displays any content from our website without our prior written consent
  • Uses our name, logo or branding in any way that suggests endorsement or affiliation without our written permission
  • Disparages or makes false statements about Loncom Consulting Ltd, our team or our services

4. Use of Systems and Deliverables

Where we build, configure or provide access to systems, integrations, applications or platforms as part of an engagement, the following rules apply:

  • You must use those systems only for the purposes agreed in the relevant Statement of Work
  • You must not grant access to those systems to unauthorised third parties without our prior written agreement
  • You are responsible for ensuring your team uses any systems we deliver in accordance with applicable law, including data protection obligations
  • You must not modify, reverse engineer or attempt to circumvent any security measures built into systems we have delivered without our prior written consent
  • You must notify us promptly if you become aware of any security breach, unauthorised access or misuse of systems we have built or configured for you

5. Data Provided to Us

Where you provide us with data as part of an engagement, including CRM data, ERP data or any other business data, you warrant that:

  • You have the legal right to share that data with us
  • The data has been collected and is being processed in accordance with applicable data protection law
  • You have obtained any necessary consents or have a lawful basis for processing the personal data contained within it
  • The data does not contain information that would expose us or any third party to legal liability

6. Reporting a Concern

If you become aware of any misuse of our website or services, or if you believe a security vulnerability exists in any system we operate, please notify us immediately at info@loncomconsulting.com. We take all reports seriously and will investigate promptly.

Please do not publicly disclose any security vulnerabilities before giving us a reasonable opportunity to investigate and address them.

7. Consequences of Breach

If you breach this Policy, we may take any or all of the following actions at our discretion:

  • Issue a written warning
  • Suspend or terminate your access to our website or services immediately and without notice
  • Terminate any active engagement in accordance with our Terms and Conditions
  • Take legal action against you for any losses or damages caused by your breach
  • Report your activity to relevant regulatory authorities or law enforcement where required

8. Changes to This Policy

We may update this Policy from time to time to reflect changes in our services, technology or legal requirements. Any updates will be posted on this page with a revised date at the top. Continued use of our website or services following any update constitutes acceptance of the revised Policy.

9. Contact Us

If you have any questions about this Policy, please contact us:

Email: info@loncomconsulting.com
Company: Loncom Consulting Ltd, Company Number 13572610, United Kingdom