Services

HubSpot Implementation & Optimisation

HubSpot works best when it's built around how your business actually operates. We implement, configure and optimise HubSpot so your sales, service and operations teams have the tools, data and workflows they need to perform.

Contact us

Overview

HubSpot That Works the Way Your Business Does

Most HubSpot portals are underbuilt, underused or both. The platform has the capability to run your entire revenue operation, but only when it is configured with intent. We work with businesses that want HubSpot to do more than store contacts. From initial implementation to full RevOps buildout, we design and build setups that reflect how your teams sell, service and operate, so the platform becomes a genuine business asset rather than an expensive address book.

Built for the Way Your Teams Work

A default HubSpot setup rarely reflects how your business generates revenue or delivers service. We map your processes first, then configure HubSpot to match, from pipeline stages and deal properties to ticket workflows and SLA rules. The result is a platform your teams adopt because it makes their jobs easier, not harder.

Sales Hub That Drives Predictable Revenue

We configure Sales Hub to give your sales team complete visibility over every deal and your leadership team confidence in every forecast. From contact and company structures to sequence automation and reporting dashboards, we build a setup that supports consistent performance across your entire sales operation.

Service Hub Built Around Your Customers

Customer retention starts with responsive, well-organised service. We implement Service Hub with the ticket pipelines, automation rules and knowledge base structures your team needs to resolve issues quickly and track performance at scale. Whether you're running a small support function or a multi-team service operation, we configure HubSpot to match your model.

Operations Hub for Clean, Connected Data

Disconnected systems and inconsistent data are the two most common reasons HubSpot underperforms. Operations Hub solves both. We use it to sync your tech stack, automate data hygiene processes and build the custom properties and calculated fields your reporting depends on. Clean data in, reliable insight out.

"
The Loncom team have been excellent RevOps partners. They are true HubSpot experts and have helped my team optimize all aspects of our CRM and RevOps function. They offer excellent guidance, best practices and are extremely responsive to our myriad requests. Most of all, they are wonderful people to work with each week. Highly recommend!

David Sevitt , General Manager

Branch, Furniture and Home Furnishings Manufacturing

"
Loncom Consulting delivered as promised and to agreed time. After delivery they were helpful with additional service to make us reach our goals in time. Recommended!

Espen Brudal , Director of Business Development

PASSER, Renewable Energy Equipment Manufacturing

"
Stefan, Bojana and their team are committed to delivering a tailored service. Proactive internal followups and weekly reports. Can recommend to any organization that struggles with macro processes in HubSpot.

Lucas Neif , Customer Success Specialist

OroraTech, Software Development

"
We started working with Loncom in February this year to support us in a new CRM project from scoping to planning to onboarding and training. The roll-out of HubSpot across our organisation is complete and Loncom will continue to support us in the ongoing development and evolution of it.

Suzie Cullen , CMO

Rocksteady Music School, Education Administration Programs

"
Working with Stefan and Bojana at Loncom Consulting has been an absolute game-changer for our business. Their expertise in data management and HubSpot reporting has elevated our operations to a whole new level.

Isaac Schulman , Chief Operating Officer

Momentum AMP, Software Development

"
Stefan and his team are just brilliant. They are super quick to respond to our requests and have a deep understanding of both HubSpot and Salesforce. But the real value is how they help with our strategy. They provide guidance based on their years of experience across multiple sectors. Without prompting, they teach us about HubSpot functionality we were not aware of - giving our team new tools and insight to maximise efficiency and ROI. Working with Loncom has been a game changer - we highly recommend them.

Graham Smith , Marketing Director

Ebsta, Software Development

"
Loncom Consulting has been an outstanding HubSpot partner for us. Their team is incredibly helpful, quick to respond, and makes you feel like you're their only client with their highly personal service. Extremely capable and knowledgeable, they always go the extra mile to ensure everything runs smoothly. Highly recommended!

Harry Flint , Operations Director

AC Valve Alliance Group, Oil and Gas

"
I came to Loncom with a very industry specific CRM issue. From the get-go Stefan worked with me from positioning solutions internally to help present a business case, down to implementation and technical management of carrying out the changes.

Savan Patel , Revenue Operations Lead

Precisify, Advertising Services

Discovery

We audit your current setup, map your processes and identify the gaps between what HubSpot is doing and what it should be doing.

01

Solution Design

We produce a configuration plan that covers data architecture, workflows, integrations and reporting, reviewed and agreed with you before any build

02

Build and Configuration

We configure HubSpot to the agreed design, building pipelines, automations, dashboards and integrations with precision and consistency.

03

Testing and QA

Every workflow, integration and data structure is tested before go-live. We don't move forward until everything works as intended.

04

Training and Handover

We train your teams on the tools they'll use day to day and provide documentation so your setup is maintainable long after the project ends.

05

Ongoing Optimisation

As your business grows, we're available to extend, refine and scale your HubSpot setup to match.

06